Shipping Policy
Thank you for shopping with us! We strive to deliver your favorite made-to-order jewelry pieces to your doorstep as soon as possible.
*Shipping Charges:
Domestic:
– For orders below ₹2999, a shipping fee of ₹150 will be applicable.
– For orders above ₹2999, shipping is free!
International:
-All orders have delivery charged based on the delivery partner and will be calculated at checkout.
*Dispatch and Delivery:
– Since our jewelry pieces are made to order, please allow 7 working days for dispatch.
– Once dispatched, your order will be delivered within 4-7 working days.
*Important Notes:
– Please ensure to provide accurate name, phone number and address details to avoid any delays or losses.
*Tracking and Updates:
– You will receive tracking updates once your order is dispatched.
– If you have any concerns or queries, please feel free to contact us at goddess.cda@gmail.com or 9944876640.
By shopping with us, you agree to our shipping policy. We appreciate your patience and understanding, as we work hard to create beautiful, made-to-order jewelry pieces just for you!
Refund Policy
At Goddesscda, we create made-to-order jewelry pieces that are unique and personalized. Due to this, we have a strict no-refund policy. However, we understand that exceptional circumstances may arise, and we’re committed to ensuring your satisfaction.
*No Refunds:
– Since our jewelry is made to order, we cannot offer refunds or cancellations once the order is placed.
– Please ensure to review your order carefully before submitting payment.
*Exchange or Store Credit:
– If you receive a damaged product, please contact us within 3 days with a video or photo proof of the damage.
– We will review the evidence and, if approved, offer an exchange or store credit.
– Store credit will be issued for the full amount of the original purchase and can be used within 1 year.
*Conditions for Exchange or Store Credit:
– The product must be in its original condition, with no signs of wear or alteration.
– The product must be returned in its original packaging, if possible.
*Other Important Notes:
– We reserve the right to deny any exchange or store credit request if we suspect foul play or misuse.
– This refund policy is subject to change without notice.
By shopping with us, you acknowledge and agree to our refund policy. If you have any questions or concerns, please don’t hesitate to contact us at goddess.cda@gmail.com or 9944876640.